Terms Of Service
The Grand Indian Route is a trustworthy and legally registered company under the laws of India. Below are our terms and conditions for bookings.
AMENDMENT IN TOUR COST
We reserve the right to revise the pricing rate posted on our website, under any circumstances, or on pressure of various external factors that are further than our control, for instance, changes in exchange rate, government action, etc. But, we put forth effort to keep on the present rate.
Payment Policy
For Tour Booking
1. To secure a place, a 50% down payment is required to be made in advance as per the company policy.
2. 80% – If more than eight weeks prior to arrival date.
3. 100% – If less than eight weeks prior to arrival date.
LAST MINUTE BOOKING
We accept your last-minute booking with 100% payment (07 days prior to the tour starting date).
REFUNDS
1. No refund will be made for the 40% deposit amount in case of cancellation of the trip for any other reason.
2. Having paid the full amount of any trip, you’re entitled to incur a refund in case you want to cancel your trip. Still, the cancellation charge is invoiced to you. Written notification of your cancellation should be made to cancel any trip. Nevertheless, you’re imposed cancellation charge as advised below: –
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- 50 days or more deposit retained
- 40 – 45 days before departure 50%
- 29 – 39 days before departure 75%
- 01 – 28 days before departure 100%
Incomplete Tour
No refund will be made to clients who drop out from the journey regardless of whatever portions remain unused in the itinerary.
UNFORESEEN CIRCUMSTANCES
If The Grand Indian Route cancels your trip thanks to unforeseen circumstances like war, natural disasters, conflict, unfavorable climate, etc., we would be happy to refer you alternative trip of a similar standard. Even if this doesn’t fit your personal interest, all money paid by you to our company will be refunded. But remember any other expenses incurred by you as a result of this booking are entirely your responsibility.
CLIENTS’ RESPONSIBLE
A tour/trek guide who represents The Grand Indian Route deserves all authority during your tours. If you commit any unlawful act, you are compelled to leave the tour. No refund will be made in such case.
YOUR PERSONAL BELONGINGS
On any account, we’re not answerable for any loss or damage of your luggage or property belonging to you even when shouldered by porters, ponies, or vehicles. That means your personal possessions, and luggage are at your risk at the time.
PAPERS AND DOCUMENTS
All necessary documents should be presented in sequence for example to issue visas, necessary permits, etc. We’re not accountable in case of any trip formality not being completed in time before the trip departs in the absence of essential papers and documents.
RISK AND RESPONSIBILITY
Your safety and enjoyment is our prime concern. We, therefore, carry out our responsibility honestly & sincerely to ensure your holiday is trouble–free as well as you have desired. Nevertheless, unless stated otherwise, the trip may be changed under uncertain and inherent circumstances such as landslides, road blockage, flood, snow political unrest, cancellation of flight, delayed arrival, sickness or accidents, etc. Any extra cost incurred there is your personal responsibility and should be borne on the spot.
TOUR AMENDMENT
To make alterations to any trek/tour itinerary, prior notice is requested. You’re advised to stay in touch with us thus. But occasionally, you may be obliged to do so en route under certain circumstances for instance bad weather, etc.
TRAVEL INSURANCE
You must purchase a comprehensive travel insurance package against medical, natural calamity, helicopter evacuation, personal accident, trip cancellation, etc. This is suggested to all our esteemed clients.